How it works:
✅ Fully refundable when you attend both:
– Your scheduled portrait session.
– Your scheduled Zoom appointment to view your portraits.
🚫 Non-refundable if you:
– Cancel within 7 days of your session.
– Do not attend your session.
– Do not attend your Zoom appointment.
If you need to reschedule, please provide at least 7 days’ notice to transfer your booking fee to a new date. (subject to availability)
Refunds are processed within 5 business days after your Zoom appointment.
Once your booking fee payment has been confirmed, if your requested date and time are still available, your session will be booked. You will then receive a confirmation email along with our Welcome Guide to help you prepare for your portrait session.
Thank you for understanding and for valuing the time we set aside to create something timeless for you.