Client Experience Specialist (Remote)
📍 Remote Position | Client-Focused | Design-Oriented
Hudson Wren Portraits is a luxury portrait studio specializing in timeless black-and-white photography. We are looking for a Client Experience Specialist to guide clients through their portrait selection and wall art design process via Zoom.
This is a relationship-driven role, not high-pressure sales—our clients have already invested in their session, and your job is to help them confidently choose and design their portraits to become lasting heirlooms.
What You’ll Be Doing:
Hosting one-on-one Zoom sessions to help clients review their portraits and select their favorites.
Guiding clients in designing prints, digital collections, and wall art that best fit their space and personal style.
Creating a positive and supportive experience where clients feel comfortable and excited about their selections.
Answering client questions, offering guidance, and ensuring they walk away with something meaningful.
Working with an established luxury brand that values storytelling, connection, and legacy.
What We’re Looking For:
3-5 years of experience in a similar role (luxury sales, high-end client services, photography sales, or interior design consulting preferred).
A warm, personable communicator who enjoys helping people.
An eye for design—whether it’s photography, interior styling, or visual arts.
Tech-savvy & organized, with the ability to guide clients through a virtual consultation.
A self-motivated, proactive team player who can work remotely.
Flexibility to work evenings and occasional weekends as needed.
Tools & Requirements:
✔️ Reliable computer, phone, and high-speed internet connection.
✔️ Must be able to work in Pacific Standard Time (PST).
✔️ Flexible schedule, but evening shifts and weekends are required.
What Makes This Role Unique:
✅ Remote & Flexible – Work from home while making a real impact.
✅ No Cold Sales – Clients are already committed. Your role is to enhance their experience.
✅ Creative & Rewarding – Help clients bring their vision to life through beautiful, timeless portraits.
✅ A Meaningful Experience – The portraits you help create will become treasured family heirlooms.
How to Apply:
We'd love to hear from you if you’re passionate about people, design, and storytelling!